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Policies

Giving You the Best Experience

We love all of our clients at The Studio Salons, and we want to make sure everyone feels at home in our friendly Salon. That’s why we’ve set a few basic policies to make sure everyone who walks through our doors has an experience that leaves them wanting to return time and again. Take a quick read. If you have any questions, just get in touch.

CANCELLATION / NO SHOW

- If you cancel within 24 hours or less you will be charged 50% of your appointment price.

- If you cancel 48 hours you will be charged a £10 fee.

- If you are using a voucher and cancel within 24 hours your voucher will be redeemed.

- If you are using a voucher and cancel within 48hours your voucher WONT be redeemed but you will be charged a £10 fee.

LATENESS

- If you arrive 10 minutes late to your appointment or more, Your treatment may not be able to be carried out and you would be charged the 50% fee.